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Loc8’s Support Team operational hours are Mondays to Fridays from 8:00 AM to 5:00 PM, and Saturdays from 8:00 AM to 12:00 PM. Our helpful support staff can be reached after hours on the following mobile number: +264 81 275 6864.
Fiber-to-the-home is the delivery of a communications signal over optical fiber to a home or business. It provides the latest digital technology and is subject to availability in your area.
Microwave Internet is an internet connection delivered over the ‘last mile’ by a high capacity microwave radio link. It is also known as radio shot, WiMAX, wifi link, wireless internet. Microwave installations are not complicated and are mostly subject to coverage compared to physical fiber installed close to your home.
The supply of telecommunications services to residential accounts (i.e., a natural person) is zero-rated supplies. This means that "home users" don't have to pay VAT.
The setup time is directly proportional to the telecommunications service the client has applied for. Fiber installations typically have a waiting period of 6-8 weeks, while Microwave installations will be finalized within a week (five business days). All of this is subject to a Line of Sight (LoS) propagation survey done by the Loc8 installations and activations team.
Implemented by Internet Service Providers (ISPs) to prevent a small number of customers from using an excessive amount of network bandwidth, impairing the experience of a large majority. Once a customer reaches a certain data transfer limit, speed is reduced as stated in the package.
Uncapped internet plans provide an unlimited amount of data every month for a single monthly fee.
Explore Loc8's various connectivity plans for home, SME, and business, including Microwave - Uncapped and Fiber options. Each plan offers different download speeds, installation fees, and contract durations to suit your needs.
Discover the Loc8 Fiber plans, including speeds ranging from 10Mbps to 120Mbps, symmetrical and asymmetrical options, installation fees, and contract details. Choose the plan that best fits your residential or business requirements.
Learn about Loc8's Dedicated Internet Access plans, offering private connections between your business and the web. Explore speeds from 10Mbps to 100Mbps, setup, and installation costs, and the inclusion of an enterprise-grade indoor Wi-Fi router.
Loc8 services are available at various locations, including Windhoek, Elisenheim, Walvis Bay, Swakopmund, Okahandja, Otjiwarongo, Oshakati, Ongwediva, Ondangwa, Grootfontein, Rehoboth, Tsumeb, Gobabis, Henties Bay, Outapi, Mariental, Keetmanshoop, Rundu, and Katima Mulilo. In areas without coverage, alternative solutions like VSAT can be provided.
You can reach Loc8 Support via the Support Portal. The support portal will issue you a unique ticket number (via Email/SMS) that you will need during your inquiry process. Alternatively, you can contact the Loc8 Support Team via email at [email protected]
Loc8’s Support Team operational hours are Mondays to Fridays from 8:00 AM to 5:00 PM and Saturdays from 8:00 AM to 12:00 PM. For assistance after hours, you can contact our support staff on the mobile number: +264 81 275 6864.
Subscribing to Loc8 Mobile plans is easy. Visit our website or contact our support center to explore available plans, choose the one that suits your needs, and follow the subscription process.
Loc8 Fiber Plans offer unparalleled internet services with symmetrical speeds ranging from 10Mbps to 120Mbps. Enjoy competitive pricing, mahala indoor Wi-Fi routers for residential customers, and VAT exemption for residential subscriptions.
To subscribe to Loc8 Fiber Plans, visit our website, choose the desired plan, and follow the subscription process. For assistance, contact our support center.
Loc8 Microwave Packages provide affordable and uncapped internet with download speeds ranging from 5Mbps to 25Mbps. Enjoy a mahala indoor Wi-Fi router for residential customers and VAT exemption for residential subscriptions.
Yes, Loc8 offers Dedicated Internet Access (DIA) for businesses, providing a private and high-speed connection. Choose from speeds ranging from 10Mbps to 100Mbps with an enterprise-grade indoor Wi-Fi router included for mahala.
Loc8 Wireless Plans offer reliable internet services for both home and business users. These microwave-based wireless services come in various speed options, ensuring a stable and competitive connection.
Contact our support center to inquire about Loc8 Wireless Plans in your area. Our team will provide information on available plans and guide you through the subscription process.
The digital divide refers to the gap between those who have access to modern information and communication technology and those who do not. It is a concern because it can result in unequal access to opportunities and resources.
Loc8 Mobile is actively addressing the digital divide through comprehensive initiatives. Our focus is on providing inclusive connectivity solutions to bridge the gap and ensure that everyone has access to the benefits of the digital world.
Loc8's Digital Inclusion Programs encompass various components, including targeted initiatives for rural areas, connectivity projects for underserved communities, and efforts to ensure equal opportunities for all.
You can contribute to Loc8's Digital Inclusion Programs by staying informed about our initiatives, participating in community engagement programs, and supporting advocacy for inclusive connectivity. Contact our support team for more information on how you can get involved.
"Connectivity for All" is Loc8 Mobile's commitment to ensuring that everyone, regardless of their location or economic background, has access to reliable and affordable internet connectivity.
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